Gaya APA

YEONG, W, Y. et al (1998). The Quest for Global Quality: a manifestation of total quality management by Singapore Airlines= Kualitas Global: perwujudan manajemen kualitas total (TQM) di Singapore Airlines (ed. terjemahan). Jakarta: Pustaka Delapratasa.

Gaya MLA

YEONG, Wee, Yong. et al. "The Quest for Global Quality: a manifestation of total quality management by Singapore Airlines= Kualitas Global: perwujudan manajemen kualitas total (TQM) di Singapore Airlines". ed. terjemahan Jakarta: Pustaka Delapratasa, 1998. Text.