Gaya APA

SUJATNO, A, B. (2008). Front Office Operations: secret receptionist skills for 5 stars hotels (ed. 1). Yogyakarta: Andi.

Gaya MLA

SUJATNO, A., Bambang. "Front Office Operations: secret receptionist skills for 5 stars hotels". ed. 1 Yogyakarta: Andi, 2008. Text.